Each garment is printed to order in our workshop. This step usually takes between 5 and 7 business days (Monday to Friday), except in exceptional cases requiring customer service or contact.

Once this step is completed, your order is shipped: you will then receive a tracking number. Remember to check your email (and your spam folder, you never know).

As soon as the status changes to “Taken in charge by Colissimo”, count:

• 48 to 72 hours for delivery in France (home or pickup point),
  
• 2 to 4 days for delivery in Europe or internationally.
  

During high demand periods (Sales, Christmas…), delivery times may be a little longer. But don’t worry: we will always keep you informed.

Thank you for your patience

To choose the right size, we recommend consulting our size guide available on each product page. Measure your waist, chest circumference, and waist circumference, then compare them with our size chart to find the fit that suits you best.

Do you want to modify or cancel your order?

Write to us as soon as possible here specifying what you want to change:

👉 https://www.etilik-wear.com/pages/contact

Important:

If your order has already been shipped, no worries: you can send the items back to us once received, and we'll take care of the rest.

Return policy

You have 14 days from the receipt of your package to request an exchange or refund.

If this deadline is exceeded, unfortunately we will not be able to accept your return.

For international orders received after this deadline, an additional 10-day grace period is granted from the delivery date.

Return conditions

The item must be:

– unworn, unwashed, without odor or pet hair

– in the same condition as you received it

– in its original packaging with its tags

You can of course try it on to check the size and comfort.

Return shipping costs are the responsibility of the customer.

Return slip to print: Download here

Once your order is shipped, you will receive a confirmation email with a tracking link.

This link allows you to track your package in real time, directly on our site or on the carrier's site.

Remember to check your spam or junk mail if you don't see anything in your inbox. Automated emails sometimes end up there by mistake.

You haven't received anything, not even in the spam folder? It's possible there was an error in your email address during the order.

In that case, write to us via our contact form with the correct address, and we will take care of fixing it.

👉 Access the contact form

Are you ordering from a country outside the EU? Customs fees or import taxes may apply. To avoid unpleasant surprises, remember to check your country's import rules before ordering.