I lost access to my account

Following our change of site, you will have to recreate a customer account if you had one, simply use the same email address as you had before, this should synchronize your account.

Thank you for your understanding 🫶

What are the shipping fees ?

For delivery in France, the costs are €7.50 by colissimo or €4.50 at a relay point, beyond €150 they will be automatically offered to you. For international delivery, the costs are €16.80 , beyond 250€ they will be automatically offered to you.

What are the delivery times ?

Each garment is printed to order in our workshop, this step generally takes 7 working days (Monday to Friday).

After this step your order will then be shipped, you will receive a tracking number think about looking at your mailbox as well as your spam.
When the tracking status has changed to "Supported by Colissimo" it takes 48 to 72 hours to receive your package at your home or relay point if you live in France, 2 to 4 days if you live in Europe or abroad

Thank you for your patience 🫶

I got the wrong size, item or address

No worries, it happens!

Simply send us an email mentioning your name and order number with the modification you wish to make.


How to return a product?

If the product, size or color does not suit you, you will have 14 days to send it back to us. You can go directly through our platform to make your return: https://etilikwear.shipping-portal.com/rp/

Refund and Cancellation

You have 24 hours after your order to request a cancellation and refund, after this time it will be impossible to cancel it.