FREQUENTLY ASKED QUESTIONS

Each garment is printed to order in our workshop, this step usually takes 7 days.

After this step your order will then be shipped, you will receive a tracking number think about looking at your mailbox as well as your spam.
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When the tracking status has changed to "Supported by Colissimo" allow 48 to 72 hours to receive your package at your home or relay point.

Thank you for your patience 🫶

Following our change of site, you will have to recreate a customer account if you had one.

If you have a question if an old order does not hesitate to ask us.

Thank you for your understanding 🫶

Pas de soucis, ça arrive !

Mentionne nous ton nom et numéro de commande avec la modification que tu souhaites apporter, via notre formulaire de contact, si la commande n'est pas déja produite nous pourrons éffectuer la modification.

If the product, size or color does not suit you, you will have 14 days to send it back to us. You can go directly through our platform to make your return: https://etilikwear.shipping-portal.com/rp/

You have 24 hours after your order to request a cancellation and refund, after this time it will be impossible to cancel it.

RETARDS DE LIVRAISON

UPDATE DU 15-03-2024

Chers Ravers 🏴‍☠️ ,

Nous avons enfin terminé de déménager notre atelier sur la commune d'Istres.

Nous mettons tout en œuvre pour expédier rapidement vos colis qui rassurez-vous sont en préparation et seront envoyées dans les prochains jours 🦾.

Cette semaine nous expédirons les commandes du 01 au 10 Mars

Un grand merci pour votre patience et votre compréhension.

CONTACT

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